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Registration Policies

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Cancellations, Substitutions, Downgrades & Upgrades
If you need to cancel your conference registration, you may do so for a full refund, less a EUR175 service charge until Monday, July 27, 2009. Go to our website and get best online casino bonus. Hurry up to go and start winning. Attendees who register prior to or after the deadline date, who do not cancel in writing by the deadline date are liable for the pass cost and will be charged for the full registration fee. Sorry, no refunds are available for no-shows. If you are unable to attend the event, we recommend that you send a substitution in your place. Changes to registrations must be presented in written form. Please download the Registration Change Form here and fax your cancellation, changes or substitution request to +1 (415) 947-6011, or mail your request to: UBM Registration Department GDC Europe 2009 600 Harrison Street, 6th Floor San Francisco, CA 94107 Written requests for a downgraded pass must be received no later than Monday, July 27, 2009 for a full refund on the difference of registration fees between the value of the original and downgraded pass. Sorry, requests received after Monday, July 27, 2009 cannot be accommodated. Upgrade pass requests must be submitted in writing and faxed to +1 (415) 947-6011 along with payment information for the difference in value. [back to top]
Important Payment By Check Information
If you selected payment by check, please be aware that all check payments must be received by the Registration Department no later than (date coming soon) in order to apply the payment to your registration. If you are unable to meet this deadline, please pay by credit card by accessing your registration as a returning user and follow the prompts to pay with a credit card. [back to top]
Program Changes
The Think Services Game Group, producers of the GDC Europe, reserve the right to make changes in the programs and speakers, or to cancel sessions if enrollment criteria are not met, or when conditions beyond its control prevail. All sessions are filled on a first-come, first-seated basis. Arrive early to ensure a seat! Recording devices and cameras, still or video, are prohibited. [back to top]
Registration Hours – Cologne Congress Center East:
Registration Hours Sunday, August 16: 3pm – 6pm (Early Registration) Monday, August 17: 8am – 6pm Tuesday, August 18: 8am – 6pm Wednesday, August 19: 8:30am – 2pm [back to top]
Expo Hours
Expo Hours: Monday, August 17: 10am – 6pm Tuesday, August 18: 10am – 6pm [back to top]
Event Badges – FasTrack Check-In
Four days prior to the event, (date coming soon), pre-registered registrants will receive an email with a confirmation letter and FasTrack barcode which should be printed and presented on-site for your event badge and materials. Present your barcode at the FasTrack check in desks at the Cologne Congress Center East. Please care for your badge. A non refundable replacement fee will apply to all lost, misplaced, stolen, forgotten and duplicate badge requests. [back to top]
Value Added Tax (VAT)
What is Value Added Tax (VAT)? VAT is a consumption tax levied on goods and services in many countries around the world. The national tax systems of Europe, Canada, Japan and Australia allow for a refund of VAT to most non-resident business entities, worldwide. In some instances, registration for VAT is required by the local country law in order to get a refund. Registration must be done prior to the business event. Who is entitled to a VAT refund? Most business entities around the world will qualify for a refund. However, the VAT refund rules will vary from country to country. Please check with your local country’s polices and company regarding VAT refund. You also refer to your GDC Europe Registration receipt as your proof of VAT payment. Can a private person qualify for a VAT refund? Non-EU resident tourists can, in most cases apply for a refund of the VAT paid on gifts and merchandise bought for export out of the country. The refund should be requested at the last port before departure from the EU. Tourists are not entitled to a refund of the VAT incurred on services, such as hotel and car rental. This refund opportunity is available to the company only. What are the GDC Europe VAT Number? Think Services Game Group Germany GmbH VAT VAT ID No.: DE815046906 Think Services Game Group Germany GmbH Kaiser-Wilhelm-Strasse 30 12247 Berlin Germany [back to top]
Request for Taxpayer ID Number
Please fax your W-9 requests to Registration Customer Service at +1 (415) 947-6011. The Federal Tax ID number for the Game Developers Conference 2009 is 11-2240940. [back to top]
Hotel Reservations
If you have not yet made hotel arrangements, we urge you to do so soon. Space is limited. For hotel reservations, please refer to the Travel page. [back to top]
Mailing Lists
Please notify us if either of the following occur:
  • Catalog change of address: If you’re moving, or if your conference brochure is addressed incorrectly, please fax your corrections to +1 (415) 947-6090, Attn: GDC List Correction or call +1 (415) 947-6219, or make corrections on your mailing address and mail it to us at:
GDC Marketing Dept – List Correction, Attn: Ben Veechai 600 Harrison Street, 5th Floor San Francisco, CA 94107
  • Duplicate Catalogs & Removal from Mailing List: If you’re receiving duplicate copies of our conference brochure, please enclose the address area from each duplicate conference catalog you would like to be removed from, and mail or fax to the above address. To be removed from the mailing list, please fax or mail your address area from your catalog with instructions to be removed from the mailing list.
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Children At The Show
Due to safety concerns, no one under the age of 18 (including infants in strollers) will be permitted on the show floor at any time during the Game Developers Conference Europe. [back to top]
Combining Discounts
Question: Can I combine other additional discounts along with my Alumni Discount to passes? Answer: No, Alumni discounts cannot be a combined with other discounts including group discounts or IGDA discount. Only one type of discount is allowed for each type of GDC Europe pass. [back to top]
Student Pass Qualifications
GDC Europe encourages the future game developers across Europe to attend our conference. In order to qualify for the GDC Europe Student Pass, you may elect to purchase a Student Pass online now but will have to present your student credentials onsite at registration. Your proof of student credentials must be current as of the date of the event (working towards a degree from a credited institution but not yet graduated before August 31, 2009). Proof of academic credentials may include 1) Student ID Card 2) Written letter of proof of enrollment from your school or academic institution on your organizations letterhead. Should you fail to present proper credentials onsite at the GDC Europe registration desk, you will not be given a pass to GDC Europe at the student rate. *GDC Europe reserves the right to deny Student Passes to anyone onsite as well as close off registration for students in advance of the event. [back to top]
Wire Transfers
Question: How do I submit a wire transfer? Answer: GDC Europe accepts wire transfers for payments for conference passes. Please refer to our information below: Think Services Game Group Germany GmbH Wire Transfer Information Think Services 600 Community Drive, Manhasset, NY 11030 Account No. 754-395952 JPMorgan Chase New York, NY ABA No. 021-000-021 Swift Code – CHASUS33 When submitting a wire transfer, please include your registration confirmation number, which is listed on the left hand side of your invoice, on the wire transfer and send an email to registration@ubm-us.com indicating the date of the wire, amount submitted and your registration confirmation number in the email.
Questions & Changes
If you have any questions please access the Contact Us page or review the Frequently Asked Questions page for answers related to the event and the conference program. For registration related inquiries only, please contact our Registration Department at +1 (415) 947-6856 or +1 (866) 321-1807 Monday – Friday, 9am–4pm PT. We will make every attempt to answer your questions or forward your request to the appropriate group. All requests for changes to a registration must be faxed in to +1 (415) 947-6011, or you may mail your request to the above address. [back to top]
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GDC Europe 2009 Platinum Sponsors
Intel Crytek
GDC Europe 2009 Gold Sponsors
Autodesk Alliance Numerique Playstation Home

For information on sponsorship opportunities for GDC Europe, click here.